Service Engineer - Security Machinery

WK050417 | Permanent | Luton | 30K - 35K Basic
£5K bonus, Company Car, Fuel Card, Copmany Phone and Tablet


Overview

The Service Engineer will be responsible for supporting the company security machines based at a client site in Luton. The Engineer will be responsible for maintaining the machines on site and providing out of hours support where needed.


Responsibilities & Requirements

Responsibilities:

  • The Field Service Engineer will support the company’s security machines based at various client sites.
  • Install, repair and maintain equipment in the field.
  • Provide customer training as required.
  • Pro-actively identify faults with machines.
  • Maintain and calibrate tools and test equipment.
  • Assess product’s performance and suggest recommendations for improvements.
  • Ensure all documentation of maintenance, repairs and training is completed as appropriate.
  • Communicate technical issues to non-technical customers.
  • Strive to increase technical knowledge of company products.
  • Ensure to deliver an excellent customer service to customers.
  • Adopt a flexible approach to work.
  • Act as a professional and friendly company representative at all times.

 

 

Requirements:

  • A background of working within an engineering support role.
  • Good support and fault-finding skills on machines.
  • Excellent troubleshooting skills.
  • Engineering or electronics qualifications would be beneficial.
  • Experience of working in the Security or Detection industry is advantageous.
  • Good communication and the ability to translate technical issues.
  • Strong multi-tasking and time management skills.
  • The ability to work off own initiative.
  • A self-motivated and positive attitude.

 



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Posted by

Sara Pugh

Position: Junior Consultant Team Leader


  • Tel: +44 (0)115 838 9494
  • sara.p@fullbrookconsulting.com

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