Technical Solutions Specialist - Mid Level

LB190918 | Permanent | Reading | 45K
10% Bonus & Car Allowance


Overview

The Technical Specialist will be involved in the technical delivery of multiple wireless projects all the way from design to testing and installation. As well as ensuring that project documentation is readily available and reviewed in a timely manner, the Technical Consultant will continuously develop their own knowledge and skillset. The successful Candidate will strive to become a trusted technical expert to build lasting and profitable business relationships with the client based on their site.


Responsibilities & Requirements

 Responsibilities:

  • Ensure the smooth and timely delivery of technical solutions to clients
  • Full technical accountability will be expected on Senior Level
  • Provide all-around assistance with the design and configuration of solutions
  • Contribute to success by identifying business opportunities and providing pre-sales expertise
  • Collaborate internally to create strategic plans and review major project milestones
  • Review end user and technical requirements and develop solution specs
  • Advise on solutions testing and rollout when required
  • Take responsibility for overall customer satisfaction and the smooth delivery of solutions
  • Ensure that projects are signed off appropriately and in a timely manner
  • Continuously work towards technical improvements
  • Create and deliver technical workshop to support the development of internal engineers
  • Provide outstanding support to end users including troubleshooting and configuration
  • Manage escalated issues and ensure timely resolution

 

Requirements:

  • Experience dealing with carriers
  • Ideally security clearance, but this isn’t essential
  • A strong wireless background, ideally Cisco
  • Experience of site surveys and deployments
  • Experience with Nexus, switching, architecture and circuit migrations
  • Wireless certifications aren’t essential but are advantageous
  • A ‘go to’ person who can effectively design and troubleshoot

 



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Posted by

Lauren Beedon

Position: Recruitment Director


  • Tel: +44 (0)115 838 9492
  • lauren.b@fullbrookconsulting.com

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