Our Client is looking for an experience Technical Engineer to deliver technical solutions in line with customer requirements and specifications. As well as taking responsibility for all aspects of technical delivery including design, implementation and troubleshooting. With strong customer service skills, the Technical Engineer must be CCNP qualified with proven experience and knowledge of Cisco Technologies within large and SME organizations.
Responsibilities & Requirements
The Technical Engineer will work on client site within a complex technical environment.
Take ownership of the technical delivery of a number of projects, in line with client requirements.
Contribute to and lead the design, troubleshooting and testing of technical solutions.
Work closely with internal teams to set milestones and deliver projects on time.
Provide key pre-sales support to account teams to maximize profitability and discover potential business opportunities.
As a subject matter expert in specialist areas, take part in technical workshops and trainings to maintain own knowledge base.
Responsible for the quality and timeliness of completed work.
The Technical Engineer must have strong design, implementation and troubleshooting experience of Cisco technologies such as Switching & Routing, Wireless, ASAs, Firepower, IP Protocols.
Significant experience in all aspects of technical solutions delivery.
Proven project delivery background within large and SME organizations.
Current CCNP qualification is required.
Demonstrable scripting skills with Python and Linux Bash.
Proven ability to plan and complete migrations, risk management and change planning.
Genuine interest and passion for current and emerging technologies.
Outstanding communication and people skills.
Strong English language skills both verbal and written.
Strong Service Delivery experience with ability to work towards SLAs.
Demonstrable ability to contribute to successful team work.
Security Clearance or ability to obtaining it if required.
Commercially aware with strong negotiating and influencing skills.