Responsibilities

• Integration and implementation of the company’s products both in premise and hosted environments.
• Natural progression into providing subject matter expertise on the company’s products and services both internally and externally.
• Work in close partnership with project management teams whilst effectively managing own workload.
• Ensure customer needs are met by designing solutions and testing plans based on product capabilities.
• Effective troubleshooting of the company’s and 3
  rd
  party utilities.
• Collaboration with product and development teams for the successful completion of complex integration requests.
• Ensure ongoing support and maintenance by meticulously documenting solutions setups.

Requirements

• Job Relevant degree education (Computer Science, Network Admin, Info Systems etc.) or equivalent work experience.
• Proven industry experience, deployment or IT background would be advantageous.
• Significant MS SQL Server Admin and usage experience (stored procedures, queries, SQL Jobs).
• Windows Server OS installation, configuration, trouble shooting, customization.
• Strong knowledge of PowerShell and Command Line Scripting.
• Excellent communicator with customer facing background.
• Demonstrable expertise in troubleshooting and solving complex issues.
• Previous networking experience with ability to fix connectivity issues.
• Experience of IIS troubleshooting and configuration.
• Good Windows domain security and authentication knowledge.