Implementation Engineer

KB210622 | Permanent | Home Based | 45K


Overview

Our Client, a successful and award winning Speach Analytics software provider is looking for an experienced Implementation Engineer to join their team. This role is Home Based within the UK.


Responsibilities & Requirements

Responsibilities

  • Integration and implementation of the company’s products both in premise and hosted environments.
  • Natural progression into providing subject matter expertise on the company’s products and services both internally and externally.
  • Work in close partnership with project management teams whilst effectively managing own workload.
  • Ensure customer needs are met by designing solutions and testing plans based on product capabilities.
  • Effective troubleshooting of the company’s and 3
    rd
    party utilities.
  • Collaboration with product and development teams for the successful completion of complex integration requests.
  • Ensure ongoing support and maintenance by meticulously documenting solutions setups.

 

Requirements

  • Job Relevant degree education (Computer Science, Network Admin, Info Systems etc.) or equivalent work experience.
  • Proven industry experience, deployment or IT background would be advantageous.
  • Significant MS SQL Server Admin and usage experience (stored procedures, queries, SQL Jobs).
  • Windows Server OS installation, configuration, trouble shooting, customization.
  • Strong knowledge of PowerShell and Command Line Scripting.
  • Excellent communicator with customer facing background.
  • Demonstrable expertise in troubleshooting and solving complex issues.
  • Previous networking experience with ability to fix connectivity issues.
  • Experience of IIS troubleshooting and configuration.
  • Good Windows domain security and authentication knowledge.

 



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