Senior Engineer

LB170521 | Permanent | Nottingham | Competitive
Home Based, Nottingham


Overview

Our client, a UK based Managed Service provider, is looking for a Senior Engineer to join their team in Nottingham. The IT Engineer will be responsible for all Microsoft-related support issues, including installation, resolving incidents and service requests, both remotely and onsite. The successful candidate must have proven experience working within a technical environment with solid Microsoft experience and knowledge.


Responsibilities & Requirements

Responsibilities

  • Take ownership for all Microsoft-related support and installation, acting as the ‘go to’ Engineer.
  • Take a dynamic approach to resolving incidents and service requests, both remotely and onsite.
  • Ensure customer needs are met showing initiative.
  • Create, monitor and review KPIs on key areas.
  • Able to multi-task and support wider team members whilst working as part of a small team.

 

Requirements

  • A strong technical background and knowledge in Microsoft including but not limited to – Microsoft 365 Business Suite (Office applications as well as OneDrive, SharePoint, Skype etc, Enterprise Mobility & Scaling, Intune – Mobile device and app management, Azure Active Directory – Identity & Access Management, Secure single sign-on)
  • Proven experience of working within a similar role / industry.
  • Able to execute complex IT changes.
  • Excellent analytical skills.
  • Solid problem-solving abilities.
  • Strong communication skills, both verbal and written, with strong interpersonal skills.
  • Dynamic approach to prioritising workload in a busy environment, whilst paying close attention to detail.



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Posted by

Ashleigh Watson

Position: Recruitment Consultant


  • Tel: +44 (0) 115 838 9495
  • ashleigh.w@fullbrookconsulting.com

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