• darkblurbg
    Recruitment, Resourcing & Business Improvement Specialists
  • darkblurbg
    Recruitment, Resourcing & Business Improvement Specialists
  • darkblurbg
    Recruitment, Resourcing & Business Improvement Specialists

Application Engineer (Telephony)

Permanent | The North | Competitive | TBC

The Application Engineer will be working predominantly on customer sites providing full technical support. As well as assisting in the build and testing of servers, the Field Engineer will also be responsible for providing 1st and 2nd Line support. Strong experience of working with and managing Windows servers will be essential for this role.

3rd Line Infrastructure Support Engineer (Microsoft/Windows Server/Virtualisation)

Permanent | St Albans | 40K - 50K Basic | Competitive

Having a methodical approach to solving problems, the Infrastructure Support Engineer will provide expert support to all clients and customers. Having worked in a 3rd line support position previously, the Engineer will be responsible for the full life cycle of an incident. As a strong communicator, the Infrastructure Support Engineer will adhere to company and industry procedures. Previous experience in providing remote assistance and experience in a managed services provider would be essential for this role.

Implementation Specialist – WFO

Permanent | Home Based | 40K - 50K | Competitive

The Implementation Specialist will focus on the design, testing and delivery of WFO projects. Liaise closely with the client to gather requirements and ensure smooth delivery of solutions which meet client expectations and objectives. A solid WFO background is needed, along with strong negotiation and client management skills.

Service Delivery Manager

Permanent | London | 35K - 45K | Bonus

The Service Delivery Manager will be responsible for a number of global client accounts ensuring an excellent service is delivered. The SDM will have excellent interpersonal and communication skills, they will also have experience of managing client expectations and working efficiently under pressure. Working for a fast growing Technology company, the SDM will be extremely driven and passionate about delivering an excellent client service.

CC Business Development Manager

Permanent | London | 75K Basic | Up to £45K OTC

The Business Development Manager will utilise sound Contact Centre knowledge to identify new business within the industry and secure new clients. Act as a key business generator within the organisation and manage the entire sales cycle. Work alongside various departments and teams to ensure prospective opportunities are seen through to deal closure.

Project Manager

Permanent | London | 35K - 45K Basic | Bonus

The Project Manager will be providing excellent customer service whilst working on a variety of Projects simultaneously. Act as an integral player of the Project Management team striving to uphold the company's strong reputation for excellent Project Delivery. The Project Manager will understand the needs of the customer fully and hold a solid track record of delivering time efficient and successful projects.

Business Development Executive (IT and Telecoms)

Permanent | Reading | 20K - 25K Basic | £4K bonus

The Business Development Executive will be identifying new business opportunities, driving sales and supporting the Sales team.

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Contact Details

  • Gothic House, Barker Gate,
    The Lace Market,
    NG1 1JU
  • jobs@fullbrookconsulting.com
  • + 44 (0) 115 838 9490
  • www.fullbrookconsulting.com